Our delivery tiers include
- NBD (Next Business Day)
- Standard (3 - 5 Days)
- Non-Critical (7 - 10 Days)
Shipping Process & Handling
Every order is packed to enterprise standards to ensure your equipment arrives safely and ready for deployment.
- Rigorous Testing: All equipment undergoes final QA testing before packing.
- ESD Protection: Components are sealed in anti-static packaging where required.
- Heavy-Duty Packing: We use bubble wrap, custom foam injection or double-walled boxes as necessary.
- Palletised Freight: Large orders and heavy servers ship on pallets.
Local Delivery Options & Carriers
Major Carriers: We ship locally via The Courier Guy.
Expedited Shipping: Overnight and priority options are available upon request.
Tracking Details: Tracking numbers are emailed immediately upon dispatch.
International Shipping
Global Delivery: We ship enterprise hardware worldwide via DHL or FEDX.
Duties & Taxes: Buyers are responsible for local customs fees.
Compliance Checks: We verify export compliance before shipping unless arranged by the client.
Shipping Insurance & Damages
Full Insurance: Every shipment is fully insured at no extra cost.
Damage Claims: Please report any transit damage within 48 hours.
Photos Required: We advise all our customers to keep all packaging and take photos if required.